FAQ

Will PV Solar panels work during the winter?

Yes. Solar panel manufacturing technology has now advanced to a level that the system can now produce power on an overcast day.

What’s the difference between PV and other solar energy technologies?

PV solar systems convert daylight into D.C. current by means of solar panels. This D.C. current is then converted into everyday A.C. current via an inverter.
Wet solar systems (water heating), use a solar collector that has to face south and will only work with direct sunshine. Something that we are not overly blessed with in the UK. At least not anywhere near 12 months of the year!!  They are not as efficient as PV solar systems and if the heated water is not used then the energy created is lost.

What happens when I produce more electricity than I need?

When your PV system produces more electricity than you need, the surplus will be “exported” or sold automatically back to the national grid. Your electricity supplier will pay you extra for this surplus power.

Why should I consider a PV solar system?

PV solar systems are easy to install with minimal disruption and have no moving parts. PV is now a mature technology, is guaranteed at 80% efficiency for 25 years, creates no pollution and is silent when operating.

What are the disadvantages to installing a PV solar system?

The only disadvantage is the initial cost outlay; however this is offset by the Grid Trade incentive you will receive and savings on electricity that you will not need to purchase. 

Should I change my electricity supplier?

No. You can continue to purchase electricity from your current or any provider. However, there are restrictions on companies who are allowed to pay you your Grid Trade Incentive. You can buy from one provider and receive your income from another.

How long will it take to install my PV solar system?

PV systems can be installed and ready to produce electricity in 2-4 weeks from purchasing the system to installation.

How big a PV solar energy system do I need?

The size of solar system you decide to purchase depends on the available space to install the panels and how much you choose to invest at the outset.

Could I install a photovoltaic (PV) system myself?

Yes you can, however unless you are very handy or experienced in home wiring, we suggest using experienced professionals to design and install anything more than the simplest application, for the following reasons:
You have to pay 20 % VAT on all the components rather than the 5% on the full installation from an accredited installer.
You will not be MCS approved and therefore your investment will not be eligible. However on a positive you would get free electricity during day light hours.
Electricity can be dangerous, especially D.C current. You could get hurt!
You may damage your home or appliances during installation.
You would NOT have the correct EL & PL installation insurances in place.

What happens if something goes wrong?

We provide a full 10 year insurance backed warranty. So for the first 10 years you will have complete peace of mind. All panels sold into the U.K. must come with a 25 year performance warranty .We can also install a remote monitoring service which will track performance daily/weekly/monthly and tell us immediately if your system is producing less then what we told you it will generate. We will pay the first year charge for this service after which you have the option of continuing to have remote or use the industry conventional method of checking your meter yourself.

What maintenance and cleaning do the systems need?

PV Solar systems are silent in operation, have no moving parts and require very little maintenance. Dust or dirt may cause a power reduction. The modules can however be cleaned with a hose and clean water. 

How long should my PV systems last?

You have complete peace of mind for the first 10 years with our 10 year insurance backed guarantee. After this, in the event of the system failing to operate at the correct levels you may need to service the system or replace certain components. This is especially true of the inverter which will need replacing at least once during the lifetime of your 25 year Grid Trade Incentive